Terms of Service

Last updated: March 18, 2026

1. Acceptance of Terms

By accessing or using the Aashirbad Care website (www.aashirbadcare.com) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Aashirbad Care provides professional home healthcare and elderly care services in Nepal, including but not limited to:

  • Hospital assistance
  • In-home medical care and nursing
  • Elderly care and companionship
  • Post-surgery care
  • Nutrition and dietary support
  • Emotional care and mental wellness
  • Palliative and hospice care
  • Pregnancy and newborn care

Our services are available in Kathmandu and other regions of Nepal. Service availability may vary by location.

3. User Accounts and Authentication

Certain features of our platform, such as the caregiver application portal, require authentication through Google OAuth via Firebase. By creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Service Inquiries and Bookings

When submitting a service inquiry through our website, you agree that:

  • All information provided (patient details, medical conditions, contact information) is accurate and truthful
  • Submitting an inquiry does not guarantee service availability or create a binding contract
  • Our team will contact you within 24 hours to discuss your care requirements
  • Final service terms, pricing, and schedules are confirmed separately after consultation

5. Pricing and Payment

Service pricing starts from NPR 299/day for our Basic Care Package. Actual pricing depends on the level of care required and is confirmed during consultation. We reserve the right to modify our pricing at any time, with prior notice to existing clients.

6. Healthcare Disclaimer

Aashirbad Care provides home-based care and nursing support services. Our services are not a substitute for emergency medical treatment or hospital care. Important disclaimers:

  • Our caregivers operate under the supervision of qualified medical professionals
  • In case of a medical emergency, always call emergency services immediately
  • Care plans are based on the information provided and professional assessment, but outcomes cannot be guaranteed
  • Patients and families should continue consulting their primary physicians

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Aashirbad Care and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. User Responsibilities

When using our website and services, you agree to:

  • Use the platform only for lawful purposes related to healthcare services
  • Not attempt to disrupt or interfere with the website's operation
  • Not impersonate any person or provide false information
  • Respect the privacy and dignity of patients and care staff

9. Limitation of Liability

To the maximum extent permitted by law, Aashirbad Care shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Aashirbad Care, its employees, caregivers, and partners harmless from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

11. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, with or without notice, for conduct that we believe violates these terms or is harmful to other users, our staff, or our business.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kathmandu, Nepal.

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the new terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: