Aashirbad Care

Privacy Policy

Last updated: March 18, 2026

At Aashirbad Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.aashirbadcare.com) and use our home healthcare services.

1. Information We Collect

We collect the following types of information:

a) Information You Provide

  • Service inquiries: Name, email address, phone number (with country code), patient details, medical conditions, and care requirements
  • Job applications: Personal information, professional qualifications, work experience, and uploaded documents (CV, certificates)
  • Contact forms: Name, email, phone number, and message content
  • Account registration: Google account information (name, email, profile photo) through Firebase Authentication

b) Information Collected Automatically

  • Device information (browser type, operating system, screen resolution)
  • Usage data (pages visited, time spent, interactions with the site)
  • IP address and approximate geographic location
  • Referral source (how you found our website)

2. How We Use Your Information

We use the information we collect to:

  • Process and respond to your service inquiries and care requests
  • Match you with appropriate caregivers and healthcare professionals
  • Manage caregiver job applications and recruitment
  • Communicate with you about your care plan and services
  • Send important updates regarding your bookings or account
  • Improve our website, services, and user experience through analytics
  • Comply with legal obligations under Nepali law

3. Authentication and Google OAuth

Our caregiver application portal uses Google OAuth through Firebase Authentication. When you sign in with Google, we receive:

  • Your Google account name and email address
  • Your Google profile photo
  • A unique authentication identifier

We do not access your Google account password, contacts, files, or any other Google services data. You can revoke access at any time through your Google Account settings.

4. Cookies and Analytics

We use the following analytics tools to improve our website:

  • Google Analytics 4: Collects anonymized usage data to help us understand how visitors use our site. Google may set cookies on your browser.
  • Microsoft Clarity: Records anonymized session data including clicks, scrolls, and page navigation to help us improve usability. No personally identifiable information is captured in session recordings.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect your experience on our website.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Healthcare professionals: Assigned caregivers and medical staff who need patient information to provide care
  • Firebase (Google): For authentication and file storage services
  • Web3Forms: For processing contact form submissions
  • Analytics providers: Google Analytics and Microsoft Clarity (anonymized data only)
  • Legal authorities: When required by law or to protect our rights under Nepali law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • HTTPS encryption for all data transmitted to our website
  • Secure authentication through Firebase/Google OAuth
  • Access controls limiting data access to authorized staff
  • Regular security reviews of our systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the services you requested
  • Maintain your account (if applicable)
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Service inquiry data is retained to maintain care history and improve our services. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Withdraw consent: Withdraw your consent for data processing at any time
  • Data portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: